Impostor scams topped the list of consumer complaints in Massachusetts last year, and people 50 or older were among the most common victims, according to a new report.
Con artists posing as other people led the list, accounting for 5,250, or 14 percent, of the 37,422 complaints filed by consumers in the state. Scam complaints followed consumer gripes about telephone service; banks and lenders; vehicles; prizes, sweepstakes and lotteries; shop-at-home and catalog sales; Internet services; television and electronic media; and credit cards, according to the Federal Trade Commission's Consumer Sentinel Network Data Book.
"Impostor scams — such as callers posing as IRS auditors, claiming you owe money — are the most prevalent," said Mike Festa, state director of AARP Massachusetts. "These are people who have no conscience and prey on vulnerable people, often with modest incomes, who may be isolated and like that conversation, and it leads to harsh results."
People in their 50s filed the most complaints — about one in five — followed by people in their 40s and 60s, and people 70 or older.
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